GoToAssist Service Desk is 100% operational at this time.
Thank you for your patience.
Posted 5 months ago. Aug 17, 2017 - 13:32 EDT
Our engineers have corrected the underlying issues causing the "502 Bad Gateway" errors on the GoToAssist Service Desk page and are in the process of running final tests. While the tests complete, few users may experience intermittent issues with the search feature.
We appreciate your patience.
Posted 5 months ago. Aug 17, 2017 - 12:07 EDT
The cause of the issue has been identified. Engineering and development teams are working toward a resolution.
Posted 5 months ago. Aug 17, 2017 - 10:10 EDT
We are aware of this issue and are investigating the cause. We appreciate your patience while we work on this issue.