GoToAssist Corporate - HelpAlert login not possible
Resolved
This incident has been resolved.
Posted 11 months ago. Feb 15, 2017 - 09:19 EST
Monitoring
The issue has been identified and solved. We keep monitoring the affected components. The system is 100% operational.

We apologize for the inconvenience
Posted 11 months ago. Feb 15, 2017 - 08:46 EST
Investigating
Some customer may receive error messages trying to login into HelpAlert. Inflight sessions are not affected.
We are working towards a solution.

We apologize for the inconvenience this may cause to you and your customers.
Posted 11 months ago. Feb 15, 2017 - 08:41 EST