GoToAssist System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support Operational
GoToAssist Corporate Operational
GoToAssist Service Desk Operational
GoToAssist Express Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GoToAssist Corporate Maintenance Apr 2, 05:00-09:00 UTC
In order to provide you with the best possible service, we will be conducting maintenance on April 2nd from 5:00 AM UTC until 9:00 AM UTC.

We expect that there will be an outage for 3-5 minutes during the maintenance near the start of the maintenance window. During this time, customers will be unable to start GoToAssist sessions or log into their account during this outage time. In-flight sessions will not be affected.

We apologize for the inconvenience and thank you for your understanding.
Posted on Mar 23, 00:19 UTC
Past Incidents
Mar 25, 2017
Completed - The scheduled maintenance has been completed.
Mar 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - In order to provide our customers with the best possible service, we will be performing a GoToAssist Service Desk scheduled maintenance on 03/25/17 from 5:00 AM to 9:00 AM (UTC).

During this time, the GoToAssist Service Desk webpage (https://desk.gotoassist.com) may be unavailable.

The expected down time is 60-90 minutes. We apologize for any inconvenience this maintenance may cause, and thank you for your understanding.
Mar 22, 15:57 UTC
Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.

Mar 9, 2017

No incidents reported.

Mar 8, 2017

No incidents reported.

Mar 7, 2017

No incidents reported.

Mar 6, 2017

No incidents reported.

Mar 5, 2017

No incidents reported.

Mar 4, 2017

No incidents reported.

Mar 3, 2017

No incidents reported.

Mar 2, 2017

No incidents reported.

Mar 1, 2017

No incidents reported.

Feb 28, 2017

No incidents reported.

Feb 27, 2017

No incidents reported.

Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.