GoToAssist® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support®
GoToAssist Monitoring®
GoToAssist Corporate®
GoToAssist Service Desk®
GoToAssist Express®
Past Incidents
Apr 24, 2014

No incidents reported today.

Apr 23, 2014

No incidents reported.

Apr 22, 2014

No incidents reported.

Apr 21, 2014

No incidents reported.

Apr 20, 2014

No incidents reported.

Apr 19, 2014

No incidents reported.

Apr 18, 2014

No incidents reported.

Apr 17, 2014

No incidents reported.

Apr 16, 2014

No incidents reported.

Apr 15, 2014

No incidents reported.

Apr 14, 2014

No incidents reported.

Apr 13, 2014

No incidents reported.

Apr 12, 2014

No incidents reported.

Apr 11, 2014
Resolved - We had a temporary service disruption today that affected some users of GoToAssist. We sincerely apologize for the disruption in service to you and your customers. All services are back to 100% operational. We know you count on us and we take any disruption in service very seriously. We will continue to assess and monitor service status to ensure systems remain stable. Additional information will be made available upon request within 24 hours of the service disruption. Please let me know if you would like me to email you additional information when it becomes available.
Apr 11, 18:46 UTC
Investigating - Some users have reported that they are unable to generate reports using the GoToAssist Management Center. Our operations team is currently investigating the issue.
Apr 11, 18:29 UTC
Apr 10, 2014

No incidents reported.