GoToAssist System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support Operational
GoToAssist Corporate Operational
GoToAssist Service Desk Operational
GoToAssist Express Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2017

No incidents reported today.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017
Resolved - This incident has been resolved.
Feb 15, 14:19 UTC
Monitoring - The issue has been identified and solved. We keep monitoring the affected components. The system is 100% operational.

We apologize for the inconvenience
Feb 15, 13:46 UTC
Investigating - Some customer may receive error messages trying to login into HelpAlert. Inflight sessions are not affected.
We are working towards a solution.

We apologize for the inconvenience this may cause to you and your customers.
Feb 15, 13:41 UTC
Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017

No incidents reported.

Feb 7, 2017

No incidents reported.

Feb 6, 2017

No incidents reported.

Feb 5, 2017

No incidents reported.

Feb 4, 2017

No incidents reported.

Feb 3, 2017

No incidents reported.

Feb 2, 2017

No incidents reported.

Feb 1, 2017

No incidents reported.

Jan 31, 2017

No incidents reported.

Jan 30, 2017

No incidents reported.

Jan 29, 2017

No incidents reported.

Jan 28, 2017

No incidents reported.

Jan 27, 2017

No incidents reported.

Jan 26, 2017

No incidents reported.

Jan 25, 2017

No incidents reported.

Jan 24, 2017

No incidents reported.