GoToAssist® System Status
Investigating - Some customers will encounter dificulties joining an Android devices using Chrome 40. We are working on this issue and the Chrome developement team has been notified.
Manual Workaround: If you sees the error message ("This webpage is not available") tap the “back” button, then tap on “Tap to join the session”.

We apologize for the inconvenience this may cause.
Jan 28, 14:04 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support® Operational
GoToAssist Monitoring® Operational
GoToAssist Corporate® Operational
GoToAssist Service Desk® Operational
GoToAssist Express® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jan 29, 2015

No incidents reported today.

Jan 27, 2015

No incidents reported.

Jan 26, 2015

No incidents reported.

Jan 25, 2015

No incidents reported.

Jan 24, 2015

No incidents reported.

Jan 23, 2015

No incidents reported.

Jan 22, 2015

No incidents reported.

Jan 21, 2015

No incidents reported.

Jan 20, 2015
Today 6:30am UTC some customers may not have been able to access or use our GotoAssist Service. The issue has been identified and solved and we are 100% operational at this time. We keep monitoring closely the affected components.

We apologize for the inconvenience this may have caused to you and your customers.
Jan 20, 09:00 UTC
Jan 19, 2015

No incidents reported.

Jan 18, 2015

No incidents reported.

Jan 17, 2015

No incidents reported.

Jan 16, 2015

No incidents reported.

Jan 15, 2015

No incidents reported.

Jan 14, 2015

No incidents reported.

Jan 13, 2015

No incidents reported.

Jan 12, 2015

No incidents reported.

Jan 11, 2015

No incidents reported.

Jan 10, 2015

No incidents reported.

Jan 9, 2015

No incidents reported.

Jan 8, 2015

No incidents reported.

Jan 7, 2015

No incidents reported.

Jan 6, 2015

No incidents reported.

Jan 5, 2015

No incidents reported.

Jan 4, 2015

No incidents reported.

Jan 3, 2015

No incidents reported.

Jan 2, 2015

No incidents reported.

Jan 1, 2015

No incidents reported.

Dec 31, 2014

No incidents reported.

Dec 30, 2014

No incidents reported.