GoToAssist® System Status
Investigating - Some customers will encounter dificulties joining an Android devices using Chrome 40. We are working on this issue and the Chrome developement team has been notified.
Manual Workaround: If you sees the error message ("This webpage is not available") tap the “back” button, then tap on “Tap to join the session”.

We apologize for the inconvenience this may cause.
Jan 28, 14:04 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support® Operational
GoToAssist Monitoring® Operational
GoToAssist Corporate® Operational
GoToAssist Service Desk® Operational
GoToAssist Express® Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Mar 6, 2015

No incidents reported today.

Mar 5, 2015
Resolved - We are 100% operational at this time.
Mar 5, 09:15 UTC
Monitoring - We identified the issue. The services are back to normal, we are currently monitoring the situation. We sincerely apologize for the disruption in service to you and your customers.
Mar 5, 09:08 UTC
Investigating - We are currently experiencing an issue with GoToAssist Service Desk where customers trying to access the website desk.gotoassist.com will be getting redirected to the Sorry page.
"Service Currently Unavailable:-
GoToAssist Corporate service is currently unavailable. We are working now to resolve the issue.
We apologize for any inconvenience you are experiencing and we appreciate your patience.
Please check back in a few minutes for an estimated time of service restoration."
We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.
Mar 5, 09:04 UTC
Mar 4, 2015

No incidents reported.

Mar 3, 2015

No incidents reported.

Mar 2, 2015

No incidents reported.

Mar 1, 2015

No incidents reported.

Feb 28, 2015

No incidents reported.

Feb 27, 2015

No incidents reported.

Feb 26, 2015

No incidents reported.

Feb 25, 2015

No incidents reported.

Feb 24, 2015

No incidents reported.

Feb 23, 2015

No incidents reported.

Feb 22, 2015

No incidents reported.

Feb 21, 2015

No incidents reported.

Feb 20, 2015

No incidents reported.

Feb 19, 2015

No incidents reported.

Feb 18, 2015

No incidents reported.

Feb 17, 2015

No incidents reported.

Feb 16, 2015

No incidents reported.

Feb 15, 2015

No incidents reported.

Feb 14, 2015

No incidents reported.

Feb 13, 2015

No incidents reported.

Feb 12, 2015

No incidents reported.

Feb 11, 2015

No incidents reported.

Feb 10, 2015

No incidents reported.

Feb 9, 2015

No incidents reported.

Feb 8, 2015

No incidents reported.

Feb 7, 2015

No incidents reported.

Feb 6, 2015

No incidents reported.

Feb 5, 2015

No incidents reported.

Feb 4, 2015

No incidents reported.