GoToAssist® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotoassist.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToAssist Remote Support® Operational
GoToAssist Monitoring® Operational
GoToAssist Corporate® Operational
GoToAssist Service Desk® Operational
GoToAssist Express® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Dec 18, 2014

No incidents reported today.

Dec 17, 2014

No incidents reported.

Dec 16, 2014

No incidents reported.

Dec 15, 2014

No incidents reported.

Dec 14, 2014

No incidents reported.

Dec 13, 2014

No incidents reported.

Dec 12, 2014

No incidents reported.

Dec 11, 2014

No incidents reported.

Dec 10, 2014

No incidents reported.

Dec 9, 2014

No incidents reported.

Dec 8, 2014

No incidents reported.

Dec 7, 2014

No incidents reported.

Dec 6, 2014
Completed - The scheduled maintenance has been completed.
Dec 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 UTC
Scheduled - In order to provide the best possible service to our customers, we are carrying out critical disaster recovery simulation and testing of our systems. During this maintenance period Customers using GoToAssist Corporate, GoToAssist Dell, GoFastChat, GoToAssist Remote Support and their associated websites: www.citrixonline.com, www.gotoassist.com, www.fastsupport.com, www.desktopstreaming.com, www.citrixsupport.com, www.gofastchat.com, www.gotoassist.me will be unable to start or join support sessions.
Account administrators will be unable to login or manage their accounts while work is in progress. Customers will also be unable to create accounts/licenses, change passwords or make any other account/profile changes. GoToAssist Monitoring and GoToAssist Service Desk customers will be unable to use the www.gotoassist.com website login and will be unable to log into G2AMO/SD. Unattended Remote Support customers will be unable to login or start remote unattended sessions while inflight sessions will be not be impacted. Customers using login links from desk.gotoassist.com or app.gotoassist.com will be unaffected. Inflight sessions will not be impacted.

We apologize for any inconvenience this maintenance may cause, and thank you for your understanding.
Dec 6, 00:49 UTC
Dec 5, 2014

No incidents reported.

Dec 4, 2014

No incidents reported.

Dec 3, 2014

No incidents reported.

Dec 2, 2014

No incidents reported.

Dec 1, 2014

No incidents reported.

Nov 30, 2014

No incidents reported.

Nov 29, 2014

No incidents reported.

Nov 28, 2014

No incidents reported.

Nov 27, 2014

No incidents reported.

Nov 26, 2014

No incidents reported.

Nov 25, 2014

No incidents reported.

Nov 24, 2014

No incidents reported.

Nov 23, 2014

No incidents reported.

Nov 22, 2014

No incidents reported.

Nov 21, 2014

No incidents reported.

Nov 20, 2014

No incidents reported.

Nov 19, 2014

No incidents reported.

Nov 18, 2014

No incidents reported.